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Sync Health Check

What is this and how to do it

Christina avatar
Written by Christina
Updated over 4 years ago

If you feel like your data does not sync across devices properly (what you change on your computer, does not get changed on your mobile app etc.) you can do a sync health check to see what is going on with your sync.

The sync health check is accessed through the "help & resources" menu item at the top right. Then select "Sync Health Check" to perform the health check. 

You then see something like this:

Items that have a green check mark are healthy and anything that has a red triangle is causing a sync issue. 

In this case there is no Internet Connection so Marvin can't sync. 

But there is also something wrong with the user and password account. 

As a rule if there is something not OK and you are not sure what it means, scroll down and send us a message through the contact form and we can help out: 

Submitting a message through this form automatically sends us you sync health check.

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