If you feel like your data does not sync across devices properly (what you change on your computer, does not get changed on your mobile app etc.) you can do a sync health check to see what is going on with your sync.
How to access Sync Health Check
The Sync Health Check is located within your account settings.
1) Click on the main menu ☰ at the bottom left of the screen.
2) Select Account.
3)Scroll to the Data & Sync section.
4) Click the Open Sync Health Check button.
You'll then see something like this:
Items that have a green check mark are healthy and anything that has a red triangle is causing a sync issue.
In this case there is no Internet Connection so Marvin can't sync.
But there is also something wrong with the user and password account.
As a rule if there is something not OK and you are not sure what it means, scroll down and send us a message through the contact form and we can help out:
Submitting a message through this form automatically sends us you sync health check.
Checking the console for errors
If the Sync Health Check shows sync errors, you can help us diagnose the issue by checking your browser's console and sending us a screenshot. Please follow this guide to open the console and take a screenshot of any error messages.