When you delete your account, all your data is deleted from our servers. But it still lives in the browser on your computer for up to a few months (until your browser cache is cleared).
Marvin has a data recovery tool you can use to backup this data. You can only use it in a browser where you used Marvin in the past. You will also need a special recovery link (Marvin needs to know what your old user ID was so he can know where to look for the data). Contact support (email@example.com) and we will help you generate this link.
How to find deleted user ID?
If you've never contacted support through Marvin or you deleted your account more than a month ago, you might have to open your browser's dev tools in order to find your user ID so you can recover your account.
First right click, inspect:
Next choose the Application tab. You may have to click the » to see it:
Click to expand the IndexedDB section in the Storage part of the left sidebar, and send us a screenshot of all the contents there:
Using this info we should be able to generate a recovery link!
Don't want to contact support? Look for an entry like
_pouch_u12345 in this list (i.e. starts with
_pouch_u and ends with a number). Then try opening https://app.amazingmarvin.com/pre?recover=12345 (replacing 12345 with the number from your entry).