Troubleshooting
Something not working with Marvin? Find answers here.
31 articles
Written by Mark, Branko and Christina
Troubleshooting: desktop app window size/position not saved
Written by Mark. Updated over a week ago
What to do when you see "Cloud sync is disabled"
Written by Mark. Updated over a week ago
Database Clean-Up
The what, why, and how of Marvin's database clean-upWritten by Mark. Updated over a week ago
Sync integrity help
What to do when you see the error: _reader access is required for this requestWritten by Mark. Updated over a week ago
How to recover deleted items
Written by Mark. Updated over a week ago
How to diagnose mobile startup issues
Written by Mark. Updated over a week ago
Unable to connect Zapier to Google
Written by Mark. Updated over a week ago
Cloud sync troubleshooting
Things to check out why cloud sync isn't workingWritten by Mark. Updated over a week ago
How to clear application storage
If Marvin's database gets into an invalid state, clearing the application storage might help!Written by Mark. Updated over a week ago
Loading Marvin once without cloud sync
How to recover data by temporarily disabling cloud sync when loading MarvinWritten by Mark. Updated over a week ago
How does automatic calendar sync work?
A detailed explanation of how automatic google, outlook/exchange, icloud/ical, yahoo, caldav calendar sync works.Written by Mark. Updated over a week ago
Outlook setup FAQ and troubleshooting
What to do when your outlook or Azure Active Directory integration isn't workingWritten by Mark. Updated over a week ago
Help! I can't find my sidebar
What to do when your sidebar is hidden and you're not sure how to open it.Written by Mark. Updated over a week ago
Fixing category/project cycles and orphans
Written by Mark. Updated over a week ago
How can I recover data from my deleted account?
Contact our support team to get help recovering data after you delete your account.Written by Mark. Updated over a week ago
How can I disable a keyboard shortcut?
Find out how to disable individual keyboard shortcuts when they collide with important character input in your language.Written by Mark. Updated over a week ago
How to download the desktop app despite blocked downloads
For some reason, Google has blocked Marvin from downloading! Here's how to download it manuallyWritten by Mark. Updated over a week ago
Accidentally pressed something and your theme changed?
Pressed the wrong button and now your Marvin looks different?Written by Branko. Updated over a week ago
How can I recover from a note crashing Marvin?
What to do after opening a giant note causes Marvin to slow to a crawlWritten by Mark. Updated over a week ago
Help! My mini buttons are not showing anymore
Written by Christina. Updated over a week ago
What happened to my sections?
Sections not working?Written by Christina. Updated over a week ago
My Marvin is slow, what can I do to improve performance?
Written by Christina. Updated over a week ago
What is my iCloud Calendar URL and why do I need it?
Written by Mark. Updated over a week ago
Google calendar sync troubleshooting
Written by Mark. Updated over a week ago
Why do I get a "Failed to login" error when trying to connect to google calendar?
Written by Mark. Updated over a week ago
Why don't tasks created in Marvin get synced to my calendar?
Written by Mark. Updated over a week ago
Help with invalid smart lists
What the "invalid usage detected" messages meanWritten by Mark. Updated over a week ago
How to check the console for errors
In case we ask you to look for errors in your browser's console, here's how you do it.Written by Mark. Updated over a week ago
How to clear app storage in Chrome
Follow these steps to clear your database if it gets into an invalid stateWritten by Mark. Updated over a week ago
I accidentally marked a task done, now what?
Written by Christina. Updated over a week ago
Help: Marvin is not loading
Marvin just keeps on runningWritten by Christina. Updated over a week ago