Troubleshooting

Something not working with Marvin? Find answers here.

31 articles
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Written by Mark, Branko and Christina

Troubleshooting: desktop app window size/position not saved

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Written by Mark. Updated over a week ago

What to do when you see "Cloud sync is disabled"

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Written by Mark. Updated over a week ago

Database Clean-Up

The what, why, and how of Marvin's database clean-up
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Written by Mark. Updated over a week ago

Sync integrity help

What to do when you see the error: _reader access is required for this request
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Written by Mark. Updated over a week ago

How to recover deleted items

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Written by Mark. Updated over a week ago

How to diagnose mobile startup issues

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Written by Mark. Updated over a week ago

Unable to connect Zapier to Google

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Written by Mark. Updated over a week ago

Cloud sync troubleshooting

Things to check out why cloud sync isn't working
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Written by Mark. Updated over a week ago

How to clear application storage

If Marvin's database gets into an invalid state, clearing the application storage might help!
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Written by Mark. Updated over a week ago

Loading Marvin once without cloud sync

How to recover data by temporarily disabling cloud sync when loading Marvin
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Written by Mark. Updated over a week ago

How does automatic calendar sync work?

A detailed explanation of how automatic google, outlook/exchange, icloud/ical, yahoo, caldav calendar sync works.
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Written by Mark. Updated over a week ago

Outlook setup FAQ and troubleshooting

What to do when your outlook or Azure Active Directory integration isn't working
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Written by Mark. Updated over a week ago

Help! I can't find my sidebar

What to do when your sidebar is hidden and you're not sure how to open it.
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Written by Mark. Updated over a week ago

Fixing category/project cycles and orphans

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Written by Mark. Updated over a week ago

How can I recover data from my deleted account?

Contact our support team to get help recovering data after you delete your account.
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Written by Mark. Updated over a week ago

How can I disable a keyboard shortcut?

Find out how to disable individual keyboard shortcuts when they collide with important character input in your language.
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Written by Mark. Updated over a week ago

How to download the desktop app despite blocked downloads

For some reason, Google has blocked Marvin from downloading! Here's how to download it manually
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Written by Mark. Updated over a week ago

Accidentally pressed something and your theme changed?

Pressed the wrong button and now your Marvin looks different?
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Written by Branko. Updated over a week ago

How can I recover from a note crashing Marvin?

What to do after opening a giant note causes Marvin to slow to a crawl
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Written by Mark. Updated over a week ago

Help! My mini buttons are not showing anymore

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Written by Christina. Updated over a week ago

What happened to my sections?

Sections not working?
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Written by Christina. Updated over a week ago

My Marvin is slow, what can I do to improve performance?

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Written by Christina. Updated over a week ago

What is my iCloud Calendar URL and why do I need it?

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Written by Mark. Updated over a week ago

Google calendar sync troubleshooting

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Written by Mark. Updated over a week ago

Why do I get a "Failed to login" error when trying to connect to google calendar?

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Written by Mark. Updated over a week ago

Why don't tasks created in Marvin get synced to my calendar?

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Written by Mark. Updated over a week ago

Help with invalid smart lists

What the "invalid usage detected" messages mean
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Written by Mark. Updated over a week ago

How to check the console for errors

In case we ask you to look for errors in your browser's console, here's how you do it.
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Written by Mark. Updated over a week ago

How to clear app storage in Chrome

Follow these steps to clear your database if it gets into an invalid state
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Written by Mark. Updated over a week ago

I accidentally marked a task done, now what?

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Written by Christina. Updated over a week ago

Help: Marvin is not loading

Marvin just keeps on running
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Written by Christina. Updated over a week ago